Premium STR ops, delivered by AI-native SOPs

Create SOPs across short-term rental operations—guest communications, check-in/out, maintenance, and more—starting with Guest Communications.

3-minute intake → Notion-ready Guest Comms SOP

Discovery Generating Done
Guest Communications
  • Booking confirmation & pre-arrival
  • Check-in instructions & house rules
  • Issue escalation & SLA response
  • Channel SLA clarity

    Define response times across Airbnb, Vrbo, direct, and inbox tools.

  • Check-in consistency

    Standardize guest messaging, access, and day-of arrival steps.

  • Escalation mapped

    Set clear handoffs for maintenance, billing, and guest experience issues.