Premium STR ops, delivered by AI-native SOPs
Create SOPs across short-term rental operations—guest communications, check-in/out, maintenance, and more—starting with Guest Communications.
3-minute intake → Notion-ready Guest Comms SOP
Discovery
Generating
Done
Guest Communications
- Booking confirmation & pre-arrival
- Check-in instructions & house rules
- Issue escalation & SLA response
- Channel SLA clarity
Define response times across Airbnb, Vrbo, direct, and inbox tools.
- Check-in consistency
Standardize guest messaging, access, and day-of arrival steps.
- Escalation mapped
Set clear handoffs for maintenance, billing, and guest experience issues.